Welcome to ICT Services

Infoxchange Australia has been providing technology support services for the not-for-profit sector in Australia for over two decades.

The Infoxchange ICT support team can provide support for all your information technology requirements.

From the installation of a single PC through to networks of 100 or more PC's, provision and installation of servers, Internet access via ADSL, broadband, wireless and mobile technologies, telephone helpdesk support and our contracted support packages specifically tailored to meet your needs.  Infoxchange have developed an ICT framework for community service organisations which when implemented will improve the efficiency and effectiveness of direct service delivery.

For a copy of this framework you can email measureit@infoxchange.net.au. If you want advice on your ICT needs you can email measureit@infoxchange.net.au and one of our technicians will contact you to discuss your requirements. Just contact one of our helpdesk technicians on 1300-306645 to discuss your requirements.

What is MeasureIT?

MeasureIT is an Infoxchange Australia initiative that provides a service for non-profit and community organisations to assist them to make best use of the technology systems that they have in place. This is achieved by developing an ICT Action Plan, performing audits and increase digital proficiency. An Infoxchange Technical Officer can visit your work place and conduct an extensive audit of your organisations complete ICT infrastructure including hardware and software as well as look at training needs. This is essential for organisations wanting to maximise the benefits that ICT can deliver. Read more

Top Story

Kinglake Village Internet Cafe

Tue, 15/06/2010 - 13:37 — ICT services

In the month of April this year Infoxchange was tasked by the Victorian Bushfire Reconstruction and Recovery Authority to set up a small internet hub for the residents of Kinglake to utilise. Two computer packages were donated for this project by GreenPC which were then configured to suit a public internet access environment. Some of this configuration included protection against restricted content such as pornography and malicious sites, set up of the internet connection, as well as the physical installation of all required hardware.

Information Technology Strategy for Community Service Organisations

Sun, 21/02/2010 - 21:01 — root

 "IT governance is the term used to describe how those persons entrusted with governance of an entity will consider IT in their supervision, monitoring, control and direction of the entity. How IT is applied within the entity will have an immense impact on whether the entity will attain its vision, mission or strategic goals." - Robert S. Roussey, CPA, Professor, University of Southern California

Introduction

The management board of any community sector organisation (CSO) has always maintained strategic control of the direction of the organisation and fulfilment of its mission and its legal, financial and accounting obligations. 

The technological revolution of the last twenty years has been so profound that it has changed the very nature of every organisation that has adopted its benefits. As a consequence, IT governance has become a matter of strategic importance to every management board and CEO.