Does your organisation have computers available to the public? Do you lack the technical expertise to keep them 100-percent operational? This toolkit addresses many of the problems organisations with public computers face, highlights success stories of public labs around the world, and offers some free and low-cost software suggestions.

You might have a 20-machine computer lab at your local youth centre, but don't have the time to install the operating system and drivers, download software patches, and perform all sorts of additional configurations on every computer. One solution? Cloning. No, not yourself — your setup configurations. Computer cloning, or ghosting as it is sometimes called, involves setting up the operating system, drivers, software, and patches on a single computer, then automatically replicating this same setup on other computers.

Great advice on how to offer computer access to the public safely and securely. Relevant to the needs of many community centres and neighbourhood houses. Document was compiled by librarians.