The importance of ICT and digital proficiency

All community service organisations are increasingly reliant on information and communication technology (ICT) to perform efficiently.

Digital proficiency is the capacity of an organisation to engage with digital technology and communications. A digitally proficient organisation has the appropriate hardware, software, knowledge and skills to use technology to extend organisational vision, goals and achievement.

With this proficiency, an organisation uses technology to improve the operation of its systems, reduce bureaucracy, increase networks, which ultimately leads to better support for its clients and the community. 

The MeasureIT Audit includes: 

• An inventory of your current ICT structure that includes computers, networks and servers;
• Recommendations for upgrading hardware and software;
• An examination of your back-up procedure;
• General housekeeping tips;
• A review of your network and server setup;
• Reviewing of your phone and Internet plans with advice on cost savings;
• A security health check, to check if computers are missing important updates;
• Links to other resources that will benefit non-profit and community organisations
• Recommendations for staff training

The ICT Action Plan is an extremely valuable investment that will assist your organisation in becoming digitally proficient, which leads to greater efficiency, financial savings and better service delivery.

Benefits to your organisation

• Improved management of operational technology
• Cost savings for telecommunications
• Increased productivity
• Flexible and efficient workforce
  

Aside from the benefits enjoyed by your organisation when it becomes more digitally proficient, this indirectly affects a broader group of stakeholders.

These include clients, government bodies, volunteers and corporate partners as they are provided with greater access to information, which helps to maintain these valuable networks.

To schedule an audit or for more information, please contact MeasureIT Project Manager Luke Newing at luke@infoxchange.net.au.